How Do I Implement Six Sigma In Business Development And Marketing of IT Service Firms?By ZYT / July 20, 2020 Six Sigma has few good tools like: Kano Model CTQ VOC If learnt it properly, it can help in satisfying customers above his expectations. Service industry is all about listening to customers, transforming it into solutions which we can offer for his pain points. Our Popular Courses Six Sigma Green Belt Online Course Six Sigma Black Belt Online Course