One Day Training Program

One Day Training on Problem Solving Techniques with Effective Communication Skills
  • Definition of Quality, Voice of Customer, Variance, Sigma level, PDCA cycle,
  • Root cause analysis, Pareto chart,
  • Cause & Effect Diagram/Matrix, Awareness of FMEA
  • Why Why Analysis(5W & 2H).
  • Importance of Communication & Listening skills,
  • Attributes & barriers of effective communication
  • Advantages of fearless communication
  • How to solve problems with effective communication skills.

For all Middle/Senior management employees from Mfg/Operation, Sales & Service, HRD, Finance department, & other department employees of an Organization.

In house training program can be organized for a group of 15 to 20 nos of participants your work place(per batch).

  • Customer satisfaction.
  • Good root cause analysis & Team work.
  • Positive attitude towards work, Participation of every participant.
  • These skills will enable effective meetings.
    We all experience that meetings are conducted in most Organizations but they get dragged into non essential & non relevant points. This leads to wastage of time & avoidance of meeting. But a single input of attending IFQ’s training program in cross functional areas like:- kaizen & team work, 7 QC tools & leadership, Problem solving techniques & communication skills etc., can change approach & mindset of employees during meetings & brain storming sessions.
Certificates will be issued to the participants after examination.